Policy>Return & Change Policy

Changes to the Conditions of Order. Allchips reserves the right to change the terms of these Conditions of Order without notice. You are responsible for reviewing these Conditions of Order prior to your purchasing of Products, and your purchasing of Products after any changes to these Conditions of Order acknowledges your agreement to the then current Conditions of Order. In the event that a change or update is made to these Conditions of Order, the "Date of Last Modification" will be updated accordingly.

As part of the registration process to become a registered user of certain functionality on the Site, as a default, you elect to receive e-mails that Allchips may in its discretion send notifying you of changes to this Conditions of Order and/or other Allchips policies. You may elect not to receive these e-mails by opting out of this default.

Not with standing any provision of these Conditions of Order to the contrary, Allchips may make changes to these Conditions of Order in its sole discretion and such changes shall be binding on you and Allchips.

Return Policy. In most cases, Allchips will accept merchandise returns subject to the terms outlined in this Section 13 and will replace the Product or refund your money at your option.

To facilitate processing of returned merchandise:

  • Please contact a Customer Service representative to obtain an RMA (Returned Merchandise Authorization) number prior to returning a Product(s).
  • For all returns not relating to manufacturers' warranties, returns must be made within 30 days of date of invoice, be accompanied by the original invoice number, include a brief explanation of the reason for the return, and be in the original packaging and in resalable condition.
  • All ESD sensitive devices will undergo incoming inspection, utilizing Allchips's ESD Work Instructions and the most recent version of the ANSI/ESD S20.20 standard. ESD product that has not been handled according to the standard will not be eligible for credit.
  • Return freight charge must be prepaid. Sorry, C.O.D. returns cannot be accepted.
  • Products returned solely due to customer error may be subject to a restocking charge.
  • To the extent that Allchips purchases a Product from a manufacturer specifically for you, such Products may be Non-Cancelable/Non-Returnable.
  • A Mil-Spec Product purchased from Allchips is non-cancelable and non-returnable.
  • "Not-In Catalogue Items" and parts specified as "Non-Cancelable/Non-Returnable" at time of quote or sale are not returnable, including Products designated as Chip Outpost Products, except for the Chip Outpost Limited Warranty (see Section 16 below).
  • Returns relating to manufacturers' warranties are subject to the terms and conditions of the applicable manufacturer's warranty and the applicable manufacturer's return policies for the Product (e.g., some Products may require return directly to the manufacturer). Please contact a Customer Service representative for details.

By returning any product to Allchips, you represent and warrant that the returned product was purchased from Allchips, is not counterfeit or otherwise non-conforming, and does not violate the Allchips Counterfeit Policy. You also agree that Allchips may test any returned product to determine whether such product is counterfeit, non-conforming, or otherwise violates these Conditions of Order. In the event Allchips determines, in its sole discretion, that any returned product is counterfeit, non-conforming, or otherwise violates these Conditions of Order, Allchips may (i) report such problem to any applicable governmental or regulatory agency or any other applicable third party; (ii) quarantine such product for further testing or other analysis; and/or (iii) take such other actions as may be required or permitted under applicable law.